Shipping policy

Ordering Process

Step 1: Design Confirmation

Get your initial draft within 1 working day. Production begins the moment the design is finalized.

Step 2: Production & Delivery

Lead times vary by product. Please refer to the specific product page for detailed estimates.

Shipping & Customs

Shipping Costs: Calculated in real-time at checkout based on package weight and dimensions.

Customs & Duties: DDP (Delivered Duty Paid). We cover all import taxes and duties—no hidden fees or extra payments upon arrival.

Order Tracking

Once your order ships, a tracking number will be sent to your email. You can also log in to your account on our website to monitor your shipment's progress 24/7.

Important Notes:

Finalized Designs: Once the design is confirmed and production starts, no further modifications can be made.

Damaged Goods: If your items arrive damaged, please contact us at [Your Email] within 48 hours.